Privacy Policy

Effective date: [EFFECTIVE DATE]

Lionstar Roofing & Exterior (“Lionstar,” “we,” “us,” or “our”) operates this website and provides commercial roofing services from our offices in Eagan, Minnesota and Frisco, Texas. This policy explains what information we collect, how we use it, and the choices you have. We’ve written it the way we write everything: plainly.

Information you give us

When you contact us — through the form on our website, by phone, or by email — we collect what you choose to share: typically your name, company, email address, phone number, building address, and details about your roof or project. Our website contact form is provided by Heffl, a third-party form service that processes submissions on our behalf.

Information collected automatically

Like most websites, ours collects some technical information automatically when you visit: IP address, browser and device type, the pages you view, and how you arrived at the site. This comes from server logs, cookies, and the analytics tools described below. We use it to keep the site working, secure, and improving — not to build profiles of individuals.

Cookies & analytics

We use cookies and similar technologies for basic site functionality and to understand how the site is used. Specifically, we use: Google Analytics (site usage statistics); [OTHER TOOLS — e.g., Meta Pixel, Google Ads, call-tracking]. You can control or delete cookies through your browser settings; the site works without them, though some features may be limited.

Inspection data, photos & drone imagery

Our work involves documenting roofs: photographs, infrared/thermal imagery, drone flights, core samples, and written condition reports. This documentation is of buildings and roof systems, not people — we do not use inspection imagery to identify or track individuals, and drone flights are conducted over the property being inspected in accordance with FAA rules. Inspection reports belong to our clients and are shared with them; we may use anonymized or client-approved project imagery in our marketing (for example, project profiles on this website).

How we use your information

We use the information we collect to respond to your inquiries and schedule assessments; to perform and document roofing services; to send you information you’ve asked for; to operate, secure, and improve our website; and to comply with legal obligations. If we send marketing emails, every one includes a way to opt out, and opting out never affects the service you receive.

How we share it — and how we don’t

We do not sell your personal information. We share it only with: service providers who help us operate (website hosting, our form provider Heffl, email and scheduling tools, and similar vendors bound to use your information only on our behalf); professional advisers where necessary (such as insurers or attorneys); and authorities when the law genuinely requires it. If Lionstar is ever part of a merger or sale, customer information may transfer with the business under the same protections.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Residents of Minnesota and Texas may have additional rights under the Minnesota Consumer Data Privacy Act and the Texas Data Privacy and Security Act, including rights to access, correct, delete, and obtain a copy of personal data, and to opt out of targeted advertising. To exercise any of these rights, email us at info@lionstarcommercialroofing.com or call 651-780-7663 — we’ll respond promptly and won’t treat you differently for asking. If we deny a request, you may appeal by replying to our response, and we’ll take a second look.

Data retention

We keep personal information only as long as we need it for the purposes above — typically for the duration of our relationship with you plus the period required for warranty, insurance, tax, and legal purposes. Roof inspection reports and project documentation are retained longer because they remain useful to building owners across a roof’s life; that documentation concerns the building, not you personally.

Security

We use reasonable administrative and technical safeguards to protect the information we hold — encrypted connections on this website, access limited to the people who need it, and reputable vendors. No system is perfectly secure, and we won’t pretend otherwise; if a breach ever affects your personal information, we will notify you as required by law.

Children

Our services and website are directed at businesses and building owners, not children. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us information, contact us and we will delete it.

Third-party sites

Our website links to third-party sites (such as LinkedIn and manufacturer pages). Their privacy practices are their own; this policy covers only Lionstar.

Changes to this policy

If we change this policy, we’ll post the updated version here with a new effective date. Material changes will be flagged clearly — no silent edits.

Contact us

Questions about this policy or your information:

Lionstar Roofing & Exterior
2020 Silver Bell Rd, Suite #2, Eagan, MN 55122
8811 Teel Parkway, Suite #100-6014, Frisco, TX 75035
info@lionstarcommercialroofing.com · 651-780-7663